Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Pixel Pilot, Inc. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered web application development platform.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you provide directly to us, including:
- Name and contact information (email address)
- Account credentials and profile information
- Payment information (processed securely through our payment processors)
- Communication preferences and support requests
2.2 Usage Data
We automatically collect certain information when you use our Service:
- IP address and location information
- Browser type and version
- Pages visited and time spent on our Service
- Device information and operating system
- Referral sources and navigation patterns
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Service
- To process transactions and manage subscriptions
- To communicate with you about your account and our services
- To provide customer support and respond to your inquiries
- To improve our Service through analytics and user feedback
- To send you marketing communications (with your consent)
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication procedures
- Secure payment processing through certified providers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Account data is retained while your account is active and for a reasonable period after account closure for legal and regulatory purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data in a structured format
- Opt-out: Opt out of marketing communications or data processing
To exercise these rights, please contact us at privacy@pipilot.dev.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences, though disabling cookies may affect Service functionality.
We use cookies for authentication, security, analytics, and to remember your preferences.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We recommend reviewing this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@pipilot.dev
Subject: Privacy Policy Inquiry